Hello, My computer gets stuck, not frozen at the XP loading screen. It happens every time when I turn it on. The little blue dots will continue to scroll but the computer will never boot up. The computer boots in safe mode easily however. Oddly enough one day, out of frustration, I hit the side of the computer and it hesitated for a moment and Please check the detailed steps for running chkdsk/r on the system: Insert the Windows® XP CD into the CD or DVD drive. Restart the computer. While the computer is starting up, repeatedly press F12 on Dell Logo to access the one-time boot menu. When the one-time boot menu appears, press the to highlight the CD-ROM option that appears, which is 1. Try Start - Run - type in "msconfig", and click the Startup Tab. 2. Bottom Right, click "disable all", then apply, then close and have it reboot (it will probably still hang on shutdown right now). 3. After you have it restarted, put a check in the checkbox of the system config utility window, and then hit OK. 1) Click on Start, Click on Control Panel. 2) Double-click on Add or Remove Programs. 3) Find the Network Associates or McAfee product listed and click on it. It should look similar to the following. 4) Click on Change/Remove. 5) You'll see a screen similar to the one below. Perform a syscheck in safe mode. Put in your windows cd. in safe mode start a command terminal and trype sfc /scannow. hope that works for you. (By the way that just reinstalls any missing or corrupted system files.) Please post any test results, this will help to more accurately diagnose your problem. -Windows won't start up. It gets stuck at welcome screen. -The mouse and keyboard are working. -CTRL+ALT+DEL not working-In safe mode the same.-Removing the HDD and copying registries SECURITY, SYSTEM, SAM, SOFTWARE, DEFAULT from an early snapshot into \WINDOWS\SYSTEM32\CONFIG not working either. Windows xp stuck in welcome screen. Solved /Closed. Windows xp. Shaagul - Aug 16, 2015 at 10:59 AM. xpcman - Aug 16, 2015 at 01:43 PM. My windows xp stuck in welcome screen. undefined. Choose the "Advanced options" tab. Click to "Startup Settings". Now hit the "Restart" tab again. Choose the type of Safe Mode you wish to boot with when your computer restarts. In the Safe Mode, press the shortcut keys to access "Run": Windows + R. Here, you are required to type "services.msc" and hit "Enter". DegXFaa.